Question 1

Why should you choose North West Horology for vintage watch servicing?

Accepted Answer

At North West Horology, we understand the sentimental value of vintage watches. We use period-correct tools to maintain your watch's originality. Any replaced parts are returned to you, and we provide detailed photos and videos of the servicing process upon request.

Question 2

Why choose North West Horology for your vintage watch service?

Accepted Answer

We understand that vintage watches hold sentimental value. We use period-correct tools and strive to keep your watch original. Any replaced parts are returned to you. We also offer detailed photos and videos of the servicing process upon request.

Question 3

What is the cost of a watch service at North West Horology?

Accepted Answer

The cost of servicing at North West Horology varies based on the watch's condition, complications, and any issues discovered during the service. A standard service ranges from £150-£400. We charge a £50 bench fee for assessment, which is deducted from the final service fee if you proceed with us. If any issues are found, we will contact you with details and discuss the next steps.

Question 4

What is the cost of a service?

Accepted Answer

The cost varies depending on the watch's condition, complications, and any issues found during the service. A standard service ranges from £150-£400. We charge a £50 bench fee for assessment. If issues are found, we will contact you with details and discuss the next steps. The bench fee is deducted from the final service fee if you proceed with us.

Question 5

Why do you use a PO Box address?

Accepted Answer

We use a PO Box address to protect our customers' property, ensuring the security of potentially expensive watches and tools.

Question 6

What types of watches does North West Horology service?

Accepted Answer

We service a wide range of watches, including mechanical manual wind wristwatches, mechanical automatic wristwatches, quartz wristwatches, mechanical manual wind pocket watches, vintage mechanical watches with complications (day/date, power reserve, moon phase), and vintage jump hour watches.

Question 7

Is North West Horology fully insured for watch repairs?

Accepted Answer

Yes, North West Horology is fully insured for any loss or damage while your watch is in our care. We also use fully insured couriers for returning your items to ensure their safety.

Question 8

Does North West Horology offer dial restoration?

Accepted Answer

No, North West Horology does not offer dial restoration. Patina is valuable to the originality of a piece, and it can only be original once. Any kind of dial "restoration" usually ends up making a dial look worse than it did before, and then your only option is a re-dial, which causes the piece to lose its originality. We recommend against doing anything to a dial beyond a gentle clean-up.

Question 9

What types of watches does North West Horology service?

Accepted Answer

North West Horology services a wide range of watches, including mechanical manual wind wristwatches, mechanical automatic wristwatches, quartz wristwatches, mechanical manual wind pocket watches, vintage mechanical watches with complications (day/date, power reserve, moon phase), and vintage jump hour watches.

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